About BOTAIML
8 Years of Digital Progress –
With Purpose & Trust
Digital Workers bring speed, accuracy, and reliability to industries like banking, government, telecom, and beyond—resolving queries, streamlining processes, and improving service delivery.
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Powering Progress with Purpose, Technology & Trust
Who We Are
BOTAIML is dedicated to building Digital Workers—enterprise-ready virtual agents that handle conversations, workflows, and processes with intelligence and accuracy. From front-end engagement to backend automation, our platform is designed to drive customer acquisition, improve engagement, and deliver personalized experiences at scale. BOTAIML is part of the Integra family, backed by over four decades of enterprise expertise. While Integra provides the foundation, BOTAIML carries the focus forward—bringing together agility, innovation, and practical AI to deliver one all-rounder product: Digital Workers.
Our Scale at a Glance
Of Innovation
No. of Interactions
Chatbot Queries
No. of Supported Languages
Our Mission and Vision
At the heart of our mission is to build platforms that make technology intelligent, inclusive, and secure—fueling our vision to be the innovation partner of choice for those seeking digital excellence with integrity and purpose.
8
Years of Trusted Innovation & Digital Excellence
Our Commitment to Excellence
BOTAIML is certified to globally recognized standards, reflecting our dedication to quality, security, and continuous improvement. These frameworks ensure that our solutions are not only innovative—but also reliable, secure, and ready to scale.
ISO 9001:2015
Quality Management
DPDP Compliance
Personal Data Protection (DPDP) Act
CMMI Level 3
Development & Services (v2.0)
Our Core Values
Professionalism
Precision and accountability in every engagement
Team Integrity
Collaboration with transparency and mutual respect
Innovative Spirit
Pushing boundaries with purpose-led innovation
Personal Integrity
Acting ethically in every decision and interaction
Toward a Sustainable Future
Our ESG Initiatives
BOTAIML’s journey is not just about digital transformation — it’s about responsible innovation. We believe technology must also enable environmental stewardship and social equity. As part of our ESG commitment, we’ve launched carbon reduction projects, supported rural climate resilience, and benchmarked our organizational emissions through third-party validation. Building on our parent company Integra’s long-standing ESG mission, we continue to drive initiatives that create both business impact and societal value
We follow an agile, process-driven approach to deliver outcomes that matter.
How We Work
End-to-End
End-to-End project management lifecycle from consulting to deployment
Expertise
Domain expertise across BFSI, Utilities, Government, Telecom, and Commerce
Compliance
Security-First architecture with compliance baked in
Implementation
Strong post-implementation support and remote servicing, even in underserved regions
Technology with Purpose
We don’t just develop tech—we design systems that work at Scale, Deliver Impact, and Earn Trust. Every platform we build reflects our commitment to digital progress with purpose.
Proven track record in large-scale, high-impact projects
Trusted by governments, PSUs, banks & global enterprises
Seamless blend of innovation, compliance, and human-centric design
Strong ethical foundation and delivery capability
Founders and Visionaries
Our Founders
Mr. Ravi Palgummi
Director, Corporate Affairs & HRCo-founder and director Mr. Ravi anchors Integra’s corporate strategy and HR functions, backed by decades of technical and training expertise. He has extensive experience in econometric modeling, software development, and corporate training, bringing clarity and execution to vision
Mr. Mahesh Kumar Jain
Chairman, CEO & Managing DirectorCo-founder of Integra, Mr. Mahesh has led the organization for over four decades, driving innovation across banking, mobile tech, education, and financial inclusion. He currently focuses on bridging digital accessibility gaps, with initiatives in e-Governance, education, and sustainability.
Dr. V. Gopalakrishna
Board Member, AdvisorA founding member of Integra, Dr. Gopi leads technology visioning. He co-founded Jataayu Software and has pioneered products in networking, embedded systems, and enterprise software. He mentors tech entrepreneurs and is deeply involved in academic and social ventures.